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Thoughts, articles and occasionally explainations Communicating with women - Is language important? Posted 16-Jan-2009 at 17:53 by Josie The language that we and other clinicians use when interacting with our clients, in my view, is very important. I recall the feeling of deep nausea I felt when a woman I was caring for was almost berated for 'having' a retained placenta. After trying everything we could to help her deliver the placenta it was decided the only way was via a manual removal of the placenta in theatre. She had been taken from the delivery room, her baby and her partner to a sterile, brightly lit theatre. As she lay utterly exposed before us in the lithotomy position a clinician (not a midwife I hasten to add), who I think intended a joke, said ‘You are naughty hanging on to that placenta! What are we going to do with you? What are you like?!’. I saw the woman look even more uncomfortable and apologise for her placenta and her body. I felt uncomfortable with this as I felt there may be a psychological aswell as physiological reason why she had retained placentas with all 3 of her births. I had read her notes and seen that there was a history of sexual abuse, I understand that this information was also handed over before we got to theatre. I assume the clinician was attempting to 'make light' of the situation - maybe that was their way of trying to make her feel more comfortable. But it didn't feel right to me. Her reaction - her apology didn't feel right to me. Why was she apologising? she was not responsible for her physiology in my view. I tried to turn the situation around and remove the blame that she was obviously feeling and said it wasn’t her fault, it was just one of those things and not to worry and we will do all we can to help the placenta be delivered. I held her hand and she squeezed mine back so tightly. My instinct dictates that women feel vulnerable before, during and after giving birth, therefore how we interact with them and the language we use is of great importance. How can we expect women to believe in their bodies and their ability to birth if we talk to them negatively? Mainstream midwifery literature suggests that women who are made to feel they are 'coping' well will usually continue to 'cope' well (Bennett and Brown, 1996). For me, positive verbal and non verbal communication and support is core to midwifery. As the god that is Mavis Kirkham (2000) states ‘Confidence is infectious and very easily transmitted’. I would also suggest that the reverse is the same. How can you empower a woman if you don't use empowering language? What is empowering language? What if your praise of 'Well done' after she has pushed with all her might is felt as patronising to your client? How will you know she feels this way? Women will give you clues, but you will have to look for them. Knowing what is appropriate is different for each woman you care for. You will only know by watching, listening and not assuming that what you have to say by way of encouragement is right for every client you will ever have. Be measured in your verbal language and look for non verbal cues. 'Mayes' style midwifery underlines the idea that the midwife can instil confidence and therefore progress, in labouring women through praise, the tone of voice, and the quietness of manner (Sweet and Tiran, 1997). Sometimes saying nothing is more powerful than the relentless use of the same phrase. Who has heard a women praised with 'good girl' over and over? I know I have and I know it didn't feel right to me. If it doesn't feel right when you hear others say certain phrases, then dont use them. You may think you are supposed to because your mentor does, or someone else you admire and respect uses them but stop and think about it. It is here in this thought process where your own style as a future midwife is born and develops while you are a student. Do you want to be a clone? Or do you want to be your own person? Take the positives and negatives from everyone you will ever work with, not only as a student but as a qualified midwife and decide for yourself what feels right. Total Comments 12 Comments
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